RRC Quality Assurance Program

Rome Research Corporation's (RRC's) Quality Control Plan (QCP) follows the principles of Total Quality Management, which state that Quality Control is the responsibility of every employee; therefore, every employee is charged with successfully completing his/her duties while continuously searching for, and recommending ways to, improve existing processes. Experience has proven this approach ensures employee accountability; improves task efficiencies; increases customer satisfaction; and promotes cost control on a contract-wide basis.

The QCP serves as the procedural framework for RRC's economic, responsive approach to meeting or exceeding the requirements of the contract. It is intended to be a living document that will be revised to comply with changing requirements throughout the life of a contract. RRC's Quality Control personnel are knowledgeable and experienced in the requirements and procedures shown in the Performance Work Statement (PWS), and will utilize this document in the performance of their duties.